• Crisis public relations rapid response is a crucial step for businesses or organizations to take immediate action to control the situation and minimize negative impacts when facing sudden crises.

  • risk management

    timely response

    For urgent incidents, Designate a Spokesperson


    issue a preliminary statement in the first instance and and handle within 24 hours.

    information transparency

    The timely disclosure of relevant information can reduce speculation and enhance public trust in institutions and brands. By promptly addressing concerns and minimizing panic and negative sentiments, it helps maintain the brand's reputation and the trust of its partners. Additionally, transparent information aids the media in reporting accurately, preventing misinformation.

    Especially for listed companies, adhere to disclosure regulations to prevent legal risks arising from improper disclosures.

    legal

    Utilize corporate law, labor law, intellectual property rights, etc., to promptly safeguard the rights and interests of the company, employees, and consumers.

    avoid defamation and infringement**: In public relations statements, avoid defamation or infringement of others' reputation rights.


    Address media legal risks**: Ensure that communications with the media are lawful to avoid litigation.

    Cross-Border Legal Compliance**: If the crisis involves multiple countries, it is necessary to comply with the legal requirements of each country to avoid international litigation caused by legal conflicts. In the event of an international legal dispute, the handling team should immediately contact all relevant international parties to ensure consistency of information. Respect for international law and WTO rules is essential.


    Ensure the integrity of the evidence chain**: Ensure that evidence has not been tampered with and, if necessary, preserve it through notarization.

    Rumors Addressing

    romptly clarify false information to prevent the spread of rumors

    communication

    Designate a Spokesperson

    Appoint a unified spokesperson to ensure consistent messaging.


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  • romptly clarify false information to prevent the spread of rumors

    Public Trust

    Crisis Management Plans Optimization